Delete your account

Alpha Match is operated by Alpha Zulu Group. Last updated 13 October 2026.

You can delete your Alpha Match account at any time, from the app or by email. This page says how, what is deleted, and what we have to keep.

In the app

Open Alpha Match and tap Menu, bottom right.
Tap Account.
Tap Delete account at the bottom.
Type DELETE and tap Delete for good.

If you pay for Plus or Premium, cancel the subscription first. Apple or Google bills it, not us, and deleting your account does not stop it. On an iPhone, go to Settings → your name → Subscriptions. On Android, open Google Play → your profile → Payments and subscriptions → Subscriptions.

Without the app

Email [email protected] with the subject "Delete my account". Send it from the email address you sign in with, or tell us that address, so we can find the account and check it is yours. We may reply to that address to confirm before we delete anything. We answer within thirty days, and then delete the account in the same way the app does.

What happens next

Straight away. Your profile leaves the app. Nobody can see it, like it or message you. If you signed in with Apple, you can also remove Alpha Match from your Apple Account: on your iPhone, open Settings, tap your name, then Sign in with Apple.
For 30 days. Your data is kept in case you change your mind. Sign in again within 30 days and the account comes back as it was.
After 30 days. The account is erased and cannot be recovered by anyone, including us.

What is deleted

Your profile: name, age, photos, video loop, chapters and answers.
Your matches and conversations, including the messages you sent.
Your likes, passes, dates, date reviews and event activity.
Your hidden album and everything in it.
Your verification selfie and the face template made from it.
Your location and your discovery filters.
Your phone number and email address, and your sign-in with Apple or Google.
Your support requests and the screenshots you sent with them, and any data exports you asked for.
Roses, boosts and any unused credits.

What is kept, and why

Reports of harm, made by you or about you, and what our moderators decided. Deleting an account must not erase what it was reported for.
Payment records: that a subscription or purchase existed, as tax and accounting law requires. We never see your card.
Blocks other people placed on you, so they stay protected.
Illegal content, if any was found, for 90 days, because the law requires us to preserve it.

These are kept for as long as the law requires and no longer. They are linked to an account number with no name, email or phone number left on it.

If someone has reported your account and the report is still open, we wait until it is closed before erasing your messages. Then they are erased as normal.

Questions

Write to [email protected]. The privacy policy has the rest.